When your employer invests in ServiceNow they are trying to move their business towards a specific outcome. The Experience Methods and Plays discussed on this site are organized by common outcomes our customers are trying to achieve to help you on your journey.
Deliver a Great Self-Service Experience
When creating a self-service destination to help customers and employees resolve issues and get back to value, it is critical to create clear paths to resolution. That means understanding how your users expect to explore content, provide information and get back to good. By following these methods and best practices, you will meet your users' needs with a delightful experience.
Learn More...Transforming a Business Process
When migrating and existing business process to ServiceNow you can follow this play to drive understanding of the current state, ideate how to best leverage the platform to improve the efficiency and usability of the process and validate that the solution will resonate with users and stakeholders.
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